(4.3 / 5)2040+ Ratings

troybilt.com Reviews

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Overall Rating

4.3
12 Reviews
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About troybilt.com

Troybilt.com is a platform that offers a wide range of outdoor power equipment. Their product line includes riding lawn mowers, walk-behind mowers, rototillers, cultivators, string trimmers and weed wackers, lawn edgers, log splitters, snow throwers, and garden tools. They also offer electric riding lawn mowers.

In addition to products, Troybilt.com provides comprehensive service and parts support. They offer replacement parts specifically designed for a precise fit and optimal performance. These parts undergo in-depth engineering and rigid testing for long-lasting quality. Customers can search for parts using their model number, or the part number they are replacing.

They also provide product support and service for customers who have questions about their Troy-Bilt product. They have a Part Finder tool that makes it easy to find and purchase the parts and attachments needed for Troy-Bilt Outdoor Power Equipment. Customers can also find a service center near them and view manuals or diagrams.

Troybilt.com also offers articles and advice to help customers with their yard work. They provide simple answers to common questions in the yard, such as how to winterize a lawn mower, how to use a blade removal tool, and how to tune up a trimmer.

In summary, Troybilt.com is a one-stop-shop for outdoor power equipment, offering a wide range of products, replacement parts, and comprehensive customer support.

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troybilt.com Customer Reviews (12)

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Joseph McGrath
Joseph McGrath
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Feb 11, 2023
Pongor Jósa
Pongor Jósa
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Feb 11, 2023
Zoe Peters
Zoe Peters
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Feb 11, 2023
Ursula Mayer
Ursula Mayer
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Feb 10, 2023
Laura Byrne
Laura Byrne
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Feb 9, 2023
Samuel Siede
Samuel Siede
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Feb 9, 2023
Cassie Bristow
Cassie Bristow
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Feb 9, 2023
Nerea Gallo
Nerea Gallo
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Feb 8, 2023
Leah Smith
Leah Smith
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Feb 7, 2023
Kelly Stclair
Kelly Stclair
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Feb 6, 2023

troybilt.com Customer’s Q&A

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troybilt.com FAQs

FAQ

Troybilt.com Return Policy?

Troybilt.com has a detailed Shipping and Returns Policy. For shipping, parts orders over $45 ship free. Delivery for standard shipping averages 3-5 business days. Expedited shipping is available and all orders placed before 3 pm ship the same day. However, some exclusions apply. They are unable to ship to PO Boxes, FPO's or APO's. They are also unable to take online orders that ship to Alaska or Hawaii. Shipments will only take place Monday-Friday (excluding holidays).

As for the return policy, new, unused equipment may be returned for a period of up to 14 days after the delivery date. Return shipping charges are the responsibility of the customer. Customers wishing to return new, unused equipment must call within 14 days of product delivery to obtain a return authorization and instructions. Once fuel is put into the fuel system it is "used" and is therefore non-returnable. Units that perform as designed are non-returnable, as they are now considered "used". All returns are subject to inspection by Troy-Bilt personnel as to possible use, misuse, missing components, damage or abuse. Refunds may be denied as a result of failure to pass a return inspection. A restocking fee of 25% will be charged for parts received by 90 days after your initial return inquiry. Please note that used parts, batteries or fluids are non-refundable. Be sure to send incorrect parts back promptly. Your refund will be credited to the original credit card used for your purchase within 1 - 2 billing cycles from receipt of returned merchandise at their warehouse. Troy-Bilt reserves the right to refuse to sell to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy. After 90 days, all returns on equipment and parts are subject to a processing fee up to 25% of the original purchase price.

FAQ

About Troybilt.com Popular Products and Services?

Troy-Bilt is a leading manufacturer of outdoor power and lawn care equipment. Their popular products include lawn mowers, snow blowers, tillers, and more. They offer a variety of lawn mowers, including zero-turn mowers, self-propelled mowers, push mowers, and wide area mowers. Other notable products are chainsaws, leaf blowers, cultivators, and string trimmers. They also have edgers and single-stage, two-stage, and three-stage snow blowers. Troy-Bilt offers a range of electric riding lawn mowers and has a special offer on the Pony 42 riding lawn mower, which comes with a free rear bagger. In addition to products, Troy-Bilt provides replacement parts and service for their machines. They offer parts specifically designed for a precise fit and optimal performance. These parts undergo in-depth engineering and rigid testing for long-lasting quality. They also provide product support and have a section for smart assistants to answer questions related to yard work. Troy-Bilt's website allows users to find parts using their model number, or the part number they are replacing. They also provide product manuals and a service center locator. Troy-Bilt's website is a comprehensive resource for all their products and services. If you need more specific information, please provide more details.

FAQ

About Troybilt.com Prices and Cost?

Troy-Bilt offers a wide range of products including lawn mowers, snow blowers, tillers, and more. The prices vary depending on the product and model. For instance, the Super Bronco™ 54K XP Riding Lawn Mower is priced at $2,899.00. It features a powerful 24 HP/725cc twin-cylinder KOHLER engine and a hydrostatic transmission. The Pony® 42 Riding Lawn Mower is available for $1,999.00 and the TB30B Compact Riding Lawn Mower for $1,939.00. There's also the Super Bronco™ 46K XP Riding Lawn Mower for $2,499.00 and the Bronco™ 46B Riding Lawn Mower for $2,289.00. The new lineup of electric riding mowers is designed to handle a variety of yard sizes and starts at $3,499. Please note that these prices are in US Dollars and the manufacturer's suggested sale price. Available models and pricing may vary by location. Taxes, freight, setup, and delivery are not included. Optional equipment, accessories, and attachments are sold separately.

FAQ

Can new, unused troybilt.com equipment be returned?

Yes, new, unused equipment may be returned for up to 14 days after the delivery date.
FAQ

What is troybilt.com’s shipping policy for parts orders?

Parts orders over $45 ship free. Standard shipping usually takes 3-5 business days. Expedited shipping is available, and all orders placed before 3 pm ship the same day.
FAQ

Is it important to obtain a return authorization prior to returning new, unused troybilt.com equipment?

Equipment returned without a return authorization may be rejected for refund consideration and may also be subject to a storage fee of $20 per day.
FAQ

What should I do if I receive troybilt.com incorrect parts?

Incorrect parts must be returned promptly. After 90 days, a 25% processing fee will be charged. Returns cannot be accepted after one year from delivery.
FAQ

How long will it take to receive a refund for returned troybilt.com merchandise?

Your refund will be credited to the original credit card used for your purchase within 1 - 2 billing cycles from receipt of returned merchandise at the company's warehouse.

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